Returns & Refunds

We are committed to our customers' satisfaction. If for whatever reason you are unsatisfied with your order, please let us know at contactus@picardpeanuts.com.

You can return your order to us within 14 days of delivery for a full refund if the items delivered are defective, damaged, or you've received the incorrect order. Some exclusions may apply.

• The product was not purchased on picardpeanuts.com.
• The product has been damaged from customer mishandling.
• The product packaging has been opened or is otherwise not intact.
• The product has been repackaged.
• The product has been damaged from heat outside our control.
• The 14-day refund window has passed.

We handle returns case by case, so please contact us as soon as possible to discuss your issue. Email contactus@picardpeanuts.com or call (519) 426-6700, Monday to Friday, 8 am to 5 pm.