Shipping & Delivery

We ship within Canada and to the United States.

Shipping rates are calculated live at checkout, so you see the exact cost for your address and order size before you pay.

• Free shipping within Canada on orders of $50 or more, before any discounts.
• Smaller orders ship at the carrier's rate. You can choose between carriers and speeds at checkout.

Most orders are packed and leave us within 1 to 2 business days. Delivery time after that depends on the carrier and your location. You will receive an email once your order has shipped.

If you choose a tracked shipping option at checkout, your shipping confirmation email includes a tracking number.

U.S. orders may be charged import or customs fees by the courier on delivery. These fees are set by the courier and are not part of your Picard's total.

Shipping chocolate in the summer can be difficult. To protect your order, we recommend being home when your package is due so you can take it inside quickly. If you won't be home, consider shipping to your office or another temperature-controlled location.

We take as many precautions as we can, making sure the product is intact and solid before it leaves our facility. Unfortunately, we cannot take responsibility or offer refunds for damage caused by warm weather during shipping.

We can't guarantee a change of address once an order has been placed, as it may already have shipped. If you entered the wrong address, please call us as soon as you can at (519) 426-6700.

Visit one of our six Blue Barn stores across Southwestern Ontario.